top of page
FREQUENTLY ASKED QUESTIONS
-
When is payment due?For wedding orders, payment must be made in full by 30 days prior to the event/pickup date. For all other orders, payment must be made in full by 2 weeks prior to the event/pickup date, unless otherwise noted.
-
Do you require a deposit?For wedding cakes, yes; a deposit of $75 is required to hold your date if your order exceeds $100 or a deposit of 50% if your order is below $100. The remaining balance is due no later than 30 days before the wedding. For all other orders, a deposit may not be required unless your date is in prime/busy season.
-
What forms of payment do you accept?I accept debit/credit cards, cash, PayPal, Venmo, CashApp, or Apple Pay.
-
Do you offer custom designs?Absolutely! I work with the client's inspiration photos and ideas to draw out your perfect cake or creation! I will not, however, verbatim recreate someone else's work. Every baker has their own recipes, techniques, and materials and no two cakes will be alike.
-
What if I am expecting leftovers or want to take cake home?If you are expecting to have leftover cake or plan to take some home, we can determine what kind and how many to-go containers you will need. There is an additional fee to purchase these. Containers may also be available through your caterer and you are more than welcome to supply your own.
-
Can my florist provide cake floral?Absolutely! We would love to work with your florist to match your cake! Please note if this is the choice, we ask that you confirm with your florist that the desired floral is safe to be on a cake and is prepared properly to do so. We will not be held liable for any floral that is place beyond our services and knowing.
-
Should I save the top tier of my wedding cake?It is entirely up to you! This is a common Southern tradition that allows the couple to freeze the top tier in order to eat on their 1 month, 6 month, or one year anniversary (or whenever!); and when it's done right, it's still good! Just keep in mind, we will need to make sure the rest of the cake is large enough to accommodate the guest count! Nowadays, couples are exploring having a mini version made on their one-year!
-
What's a groom's cake, and do I need one?This is another Southern tradition that typically takes on the look or theme of something special to your groom! It could be their favorite sports team, one of their hobbies, or a sweet little inside joke between the two of you! Totally optional, but always worth the smiles!
-
Is set-up included?Unless our schedule requires a drop-off, most set ups will be complimentary but dependent on size and time required.
-
Does your price include delivery?No; delivery consists of a base fee and cost calculated according to mileage. Delivery will be limited for 2025 and primarily available for local delivery only. Non-local deliveries will be considered on a first booked, first delivered service with one non-local delivery option per day.
-
Who cuts the cake?We do not offer cake cutting services, but this is typically done by a member of the kitchen staff or catering team. A modern twist happening more recently is couples choosing to cut their cake before dinner and serving after. There are pluses to this, such as catering staff still being present on site and it can save on photography cost time.
-
Where can I pick up my order?For accessibility, I have a public access meeting point for pickup orders. Please see map below: https://maps.app.goo.gl/BdApGx9vcUZeYTEJA
bottom of page